FairCrown Privacy Policy

At FairCrown, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you register, log in, or play at Fair Crown Casino through faircrown.com. By creating an account and using our platform, you agree to the practices described in this policy. If you do not agree with any part of this document, we ask that you refrain from using our services.

Information We Collect

When you register for a FairCrown login or use our services, we collect several categories of personal data to verify your identity, process transactions, and provide you with a safe gaming environment. We collect this information directly from you, automatically through your use of our platform, and occasionally from third parties such as payment providers or identity verification services.

• We collect your full name, date of birth, email address, phone number, and residential address during registration.
• We gather payment details, including deposit and withdrawal information related to methods such as Visa, Mastercard, Skrill, Neteller, and supported cryptocurrencies.
• We record your gaming activity, including deposits, wagers, bonus usage, and withdrawal history.
• We track technical data such as your IP address, device type, browser information, and login timestamps.
• We may collect identification documents when verifying your account for KYC and AML compliance purposes.

How Fair Crown Uses Your Information

We use the information we collect to operate, maintain, and improve our online casino services. Our Fair Crown platform relies on this data to deliver personalized promotions, process payments accurately, and ensure the integrity of our gaming environment.

• We use your data to verify your age and confirm that you meet our minimum age requirement of 18 years or older.
• We use your information to process deposits and withdrawals securely and efficiently.
• We may use your contact details to send you updates about a FairCrown promo code, a FairCrown bonus code, or other promotional offers, unless you opt out of marketing communications.
• We analyze your gameplay patterns to detect fraud, prevent money laundering, and comply with regulatory obligations under our Tobique license.
• We use your data to provide customer support and respond to your inquiries through our 24/7 support team.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These tools allow us to remember your preferences, keep you logged into your FairCrown casino login session, and analyze how you interact with our games and promotions. You can manage or disable cookies through your browser settings, though doing so may limit certain functionalities of our platform, including our FairCrown app experience delivered as a browser-based PWA.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who assist us in operating Fair Crown Casino, including payment processors, identity verification providers, regulatory authorities, and software providers who power our games. We only share data necessary for these partners to perform their functions, and we require them to maintain appropriate confidentiality and security standards.

• We share transaction data with payment providers such as CoinsPaid, Utorg, MiFinity, and other supported processors to complete deposits and withdrawals.
• We may disclose information to regulatory bodies under our Tobique license when legally required.
• We share limited data with fraud prevention services to protect our platform and our players.

Know Your Customer and Anti-Money Laundering Compliance

As part of our commitment to responsible operation, we require identity verification before processing certain withdrawals. Our KYC procedures help us confirm your identity, prevent fraudulent activity, and comply with anti-money laundering regulations. We may request documents such as government-issued identification, proof of address, or payment method verification. We reserve the right to delay or decline withdrawal requests until verification is successfully completed.

Data Security

We take data security seriously and implement industry-standard measures to protect your personal information. Our systems use 128-bit SSL encryption and PGP protocols to safeguard data transmitted between your device and our servers. We also maintain strict internal access controls to ensure that only authorized personnel can access sensitive information.

• We encrypt sensitive data during transmission and storage.
• We regularly review our security protocols to address emerging threats.
• We limit employee access to personal data based on job responsibilities.

Your Rights Regarding Your Data

We respect your rights concerning the personal information we hold about you. Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your data. You may also object to certain uses of your information, including direct marketing related to a Fair Crown no deposit bonus or other promotional offers.

• You may request a copy of the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You may request that we delete your data, subject to legal and regulatory retention requirements.
• You may withdraw consent for marketing communications at any time.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once retention is no longer required, we securely delete or anonymize your data in accordance with applicable regulations.

International Data Transfers

Because we serve players across multiple regions, including EN, EN-AU, EN-NZ, DE, and NO locales, your data may be transferred and processed in countries outside your country of residence. We take appropriate steps to ensure that any international transfer of your information is conducted securely and in compliance with relevant data protection laws.

Children's Privacy

Our services are strictly intended for individuals aged 18 and older. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from someone under the minimum age, we will take immediate steps to delete that information.

Responsible Gaming and Data Use

We integrate responsible gaming tools into our platform, including deposit limits, reality checks, and self-exclusion options. Where you choose to use these tools, we process related data solely to support your responsible gaming preferences and to ensure compliance with our policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your personal data, or your rights as a player at FairCrown, please contact our support team, available 24/7. We are here to assist you with any privacy-related concerns regarding your Fair Crown account, transactions, or use of our services.